Frequently Asked Questions

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1. Who should attend PRI in Person?

PRI in Person is open to anyone with an interest in responsible investment. The majority of our attendees are asset owners and investment managers.

2. How many people can register from the same organisation?

In-person registrations are limited to a maximum of six (6) employees per organisation.
If your organisation is a sponsor or partner of PRI in Person 2023, please coordinate internally before attempting to register, as your organisation may be entitled to an allocation of complimentary tickets. If you are unsure if your organisation is a sponsor, you can find a list of all sponsors here.

3. What happens if I cannot attend anymore?

If you need to cancel your registration and it is before the cancellation deadline of Friday, 15 September 2023 09:00 BST, you can do this by clicking on the ‘register’ button in the top right-hand corner of your screen. This will take you to your registration summary, where you will then need to click the ‘Cancel or amend registration’ button.

For full details on cancellation and substitution deadlines, please refer to the conference Terms & Conditions.

4. Who should select an ‘Individual’ registration type? 

A delegate who is between jobs, retired or due to any other reason will not represent any particular organisation at PRI in Person should register with the registration type 'Individual'. 

5. What is the language of PRI in Person?

The event’s language is English. All sessions suitable for translations will be simultaneously translated into English and Japanese.

6. Are there speaking opportunities available at PRI in Person?

The conference programme is developed in conjunction with the PRI’s own subject matter specialists and speakers are invited at the PRI’s discretion. If you feel that you could make a valuable contribution to the conference as a speaker, please find out more information on how to apply to become a speaker on our speaking opportunities page. Please note that submission of an application does not provide any guarantee of a speaking slot.

7. How do I get involved in the “Meet your peers” networking page?

Make sure to opt in by ticking the relevant box during registration to appear on the “Meet your peers” page. You can also add a mini biography and photo during registration. Click here to access the “Meet your peers” page. Once on the page, you can use the chat bubble on people’s profile images to initiate instant chats if they’re online, or to send them an email if they’re not. If you’re looking for someone from a specific company, or with a particular job title, you can use the search bar to bring up attendees that match your criteria.

8. Can I register on behalf of a colleague?

To register on behalf of a colleague, please select this option on the first page of registration. You will then be asked to enter your own email and your colleague’s (the delegate’s) email. After this point, all details entered should be the delegate’s details. The PRI in Person event account will be set up with your colleague’s email address. If you need to log back into this account at a later point, you will need to enter your colleague’s email address and password created during registration.

9. Will the sessions be recorded?

All sessions will be recorded and available to view within 48 hours after the session.

10. How do I view the recordings?

If you have already registered for this event, please login and then click the ‘Watch on demand’ tab in the navigation bar. If you are experiencing difficulties accessing the recordings, please contact the support team at [email protected].

11. What if I have forgotten my password, cannot find it, or would like to update it?

If you are unable to locate your password, please go to the login page and then click "Forgotten password" in the existing users box. You will receive an email with a link to reset your password.

12. What web browser should I use?

For the optimum viewing experience, we recommend using Google Chrome as your web browser to access the event platform. If you need to install Chrome on your company machine, please contact your company's IT Support. If you can’t install Chrome, we recommend you have the latest version of the browser you’re currently using.

13. What should I do if the page is not responding when I try to log in?

If you are currently using Internet Explorer, please try to log in from Microsoft Edge or Google Chrome. If you continue to have problems logging in or are already using one of the suggested browsers, please email the support team at [email protected].

14. Who can I contact for assistance?

For any technical issues, please contact the support team at [email protected] who will be happy to assist with your query. 

For any agenda or speaker-related questions, please contact the PRI events team at [email protected].

The Information and Delegate app desks located by Registration on the ground floor (1F - street level) of the International Convention Center PAMIR will be there to help in-person delegates. 

15. PRI’s T&Cs and Privacy policy

Please click on the following links to view the PRI’s Terms and Conditions and the PRI’s Privacy policy.

16. Who should attend the PRI Academic Network Conference?

The PRI Academic Network Conference is open to anyone with an interest in academic research on responsible investment themes. The majority of our attendees are investors and academics (including professors and students). The conference is a unique opportunity for academics and investors to engage with each other, learn, and discuss their latest research and experiences. This year, it will be hosted on 4-5 October, as part of PRI in Person.

If you already are a PRI in Person delegate, you do not need to register to the Academic Network Conference. Access is already included in your ticket.

17. What are the COVID-19 requirements for travel to Tokyo?

The latest guidance on entry requirements and public health measures for travelling to Tokyo, can be found at

18. What amount of VAT will I be charged for on-demand tickets?

  UK EU Rest of World
Signatory 20% 0% 0%
Non-signatory 20% 0% 0%
Individual 20%  Please see below  0%

Individual who are based in the EU will be charged VAT depending on their country's requirements. To see your country's VAT requirements, click here.

19. What is included in the on-demand ticket?

Delegates who purchase the on-demand ticket will have access to recordings of all the sessions on the conference agenda which are not workshop-based. All recorded sessions will be available to view within 48hrs of the session taking place.


Frequently Asked Questions.


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